Pegasystems Inc. (PEGA)

業務介紹

Pegasystems Inc. 在美國、美洲其他地區、英國、歐洲其他地區、中東、非洲和亞太地區開發、推廣、授權、託管和支援企業軟體應用程式。公司提供 Pega 平台，這是一款針對客戶的應用程式開發產品；以及 Pega Infinity，一個統一客戶互動和數位流程自動化的軟體平台。該公司還提供客戶互動應用程式，包括 Pega Customer Decision Hub，使企業能夠增強客戶在入站、出站和付費媒體渠道上的獲客和體驗；Pega Sales Automation 用於自動化和管理銷售流程；以及 Pega Customer Service 用於預測客戶需求、將客戶連接到人員和系統，並自動化客戶互動以改進客戶服務體驗，同時讓企業能夠跨渠道提供互動並增強員工生產力。此外，公司還提供智能自動化軟體；Pega Cloud 允許客戶使用基於互聯網的基礎設施開發、測試和部署應用程式和 Pega 平台；Pega Academy 提供面對面和線上培訓給員工、客戶和合作夥伴；以及指導、實施和技術支援服務。該公司主要通過直接銷售團隊以及與技術提供商和應用程式開發者的合作夥伴關係，將其軟體和服務推廣給金融服務、生命科學、醫療保健、通訊和媒體、政府、保險、製造業和高科技、以及消費服務市場。Pegasystems Inc. 成立於 1983 年，總部位於麻薩諸塞州劍橋。

Pegasystems Inc. develops, markets, licenses, hosts, and supports enterprise software applications in the United States, rest of the Americas, the United Kingdom, rest of Europe, the Middle East, Africa, and the Asia-Pacific. It provides Pega Platform, an application development product for clients; and Pega Infinity, a software platform that unifies customer engagement and digital process automation. The company also offers customer engagement applications, including Pega Customer Decision Hub that enable enterprises to enhance customer acquisition and experiences across inbound, outbound, and paid media channels; Pega Sales Automation to automate and manage the sales process; and Pega Customer Service to anticipate customer needs, connect customers to people and systems, and automate customer interactions to evolve the customer service experience, as well as to allow enterprises to deliver interactions across channels and enhance employee productivity. In addition, it provides intelligent automation software; Pega Cloud that allows clients to develop, test, and deploy applications and the Pega Platform using an Internet-based infrastructure; Pega Academy, which offers instructor-led and online training to its employees, clients, and partners; and guidance, implementation, and technical support services. The company primarily markets its software and services to financial services, life sciences, healthcare, communications and media, government, insurance, manufacturing and high tech, and consumer services markets through a direct sales force, as well as partnerships with technology providers and application developers. Pegasystems Inc. was incorporated in 1983 and is headquartered in Cambridge, Massachusetts.

公司網址

https://www.pega.com