ServiceNow, Inc. (NOW)

業務介紹

ServiceNow, Inc. 提供企業雲端運算解決方案，為全球企業定義、結構化、整合、管理和自動化服務。它運營 Now 平台，提供工作流自動化、人工智慧、機器學習、機器人流程自動化、性能分析、電子服務目錄和門戶、配置管理系統、數據基準、加密、協作和開發工具。該公司還提供信息技術（IT）服務管理應用程序；針對企業員工、客戶和合作夥伴的IT服務管理產品套件；IT業務管理產品套件；連接客戶實體和基於雲的IT基礎設施的IT運營管理產品；自動化IT資產生命周期的IT資產管理；以及與內部和第三方系統連接的安全運營。此外，它還提供管理風險和恢復力的治理、風險和合規性產品；人力資源、法律和工作場所服務交付產品；安全工作場所應用程序；客戶服務管理產品；以及現場服務管理應用程序。此外，它還提供App Engine產品；IntegrationHub使應用程序擴展工作流程；以及專業、行業解決方案和客戶支持服務。它通過直接銷售團隊和轉售合作夥伴為政府、金融服務、醫療保健、電信、製造、IT服務、技術、石油和天然氣、教育和消費品等行業提供服務。它與Celonis建立了戰略合作夥伴關係，以幫助客戶識別和優先處理適合自動化的流程。該公司以前被稱為Service-now.com，並於2012年5月改名為ServiceNow, Inc.。該公司成立於2004年，總部位於加利福尼亞州聖塔克拉拉。

ServiceNow, Inc. provides enterprise cloud computing solutions that defines, structures, consolidates, manages, and automates services for enterprises worldwide. It operates the Now platform for workflow automation, artificial intelligence, machine learning, robotic process automation, performance analytics, electronic service catalogs and portals, configuration management systems, data benchmarking, encryption, and collaboration and development tools. The company also provides information technology (IT) service management applications; IT service management product suite for enterprise's employees, customers, and partners; IT business management product suite; IT operations management product that connects a customer's physical and cloud-based IT infrastructure; IT Asset Management to automate IT asset lifecycles; and security operations that connects with internal and third party. In addition, it offers governance, risk, and compliance product to manage risk and resilience; human resources, legal, and workplace service delivery products; safe workplace applications; customer service management product; and field service management applications. Further, it provides App Engine product; IntegrationHub enables application to extend workflows; and professional, industry solutions, and customer support services. It serves government, financial services, healthcare, telecommunications, manufacturing, IT services, technology, oil and gas, education, and consumer products through direct sales team and resale partners. It has a strategic partnership with Celonis to help customers identify and prioritize processes that are suitable for automation. The company was formerly known as Service-now.com and changed its name to ServiceNow, Inc. in May 2012. The company was founded in 2004 and is headquartered in Santa Clara, California.

公司網址

https://www.servicenow.com